Shipping policy
🤎 Hat & Soul Studio Shipping Policy
At Hat & Soul Studio, we’re committed to getting your order to you as quickly and safely as possible.
✨ Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.
📦 Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 2–3 business days
Please note: delivery times are estimates and may vary due to carrier delays.
🌵 Free Shipping
We offer free standard shipping on U.S. orders over $100 (before taxes).
📍 Shipping Locations
We currently ship within the United States.
💌 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.
⚠️ Shipping Delays
Hat & Soul Studio is not responsible for delays caused by shipping carriers, weather, or incorrect shipping information provided at checkout.
❗ Incorrect Addresses
Please double-check your shipping address before placing your order.
We are not responsible for packages delivered to incorrect or incomplete addresses.
📦 Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier directly.
Hat & Soul Studio is not responsible for lost or stolen packages once they are marked as delivered.
🤍 Questions?
If you have any questions about your order, feel free to contact us at:
hatandsoulstudio@gmail.com